Workforce management, built for Saudi operations

Plan, schedule and run your workforce — in English and Arabic

One secure system for your organisation, employees, shifts, schedules, leave, real-time coverage, forecasting and reports. It works on phones, tablets and laptops, with right-to-left Arabic and Hijri dates.

Accounts are created by your administrator.

The workforce dashboard on a laptop and a phone

Every feature, explained

Each part of the system is designed to work with the others — one source of truth, with every change recorded.

Organisation tree from company to sites, departments, teams and queues

Organisation structure

Model your company exactly as it runs: sites, departments, teams and queues, shown in one searchable tree.

  • Sites with their own time zones and working hours
  • Departments, teams and queues with managers and supervisors
  • Queue operating hours, including overnight
  • Organisation chart with counts and integrity warnings
Employee profile with photo, skills and history

Employee management

Complete employee records kept separate from login accounts, with private contact and HR details protected.

  • Profiles with automatically optimised photos
  • Joining, status changes, transfers and rejoining
  • Bulk import from Excel or CSV with checks before saving
  • Full history and 13 ready-made employee reports
Weekly schedule calendar with colourful shifts

Intelligent scheduling

Generate schedules from staffing needs, review conflicts, then approve and publish.

  • Automatic schedule generation with break placement
  • Conflict and rule checks before publishing
  • Approval and publishing workflow with versions
  • Calendar and timeline views, plus My Schedule
Leave approval and shift swap on a phone

Leave & shift swaps

Employees request time off and swap shifts from their phone; managers approve in a click.

  • Leave types, balances and requests
  • Approval flow with notifications
  • Shift swaps between colleagues with checks
  • Approved leave reflected in schedules
Live coverage board in an operations centre

Real-time monitoring

See who is on shift, on break or on leave right now, and which queues are short.

  • Live view from published schedules and leave
  • Queue coverage and alerts
  • Updates automatically every minute
  • Clearly marks what needs a real data source
Workload forecast curve and staffing bars

Forecasting & performance

Turn workload history into forecasts and staffing needs, then track performance.

  • Import workload history
  • Several forecasting methods, including Erlang C
  • Forecasts approved by a second person
  • Performance targets and results for approved KPIs
Analytics charts in jewel colours

Reports & analytics

A colourful Command Center with charts, trends and comparisons, plus detailed reports.

  • Bars, donuts and trend charts
  • Dashboard widgets for each role
  • Excel, CSV and printable PDF exports
  • Every export is recorded
Shield and approved policy document

Labour compliance

Rules come only from a versioned policy set approved by your HR/legal team.

  • Versioned compliance rule sets
  • Separate HR/legal approval
  • Scheduling is blocked until rules are approved
  • No legal values are ever assumed
Employee with a security badge signing in on a laptop

Security, roles & audit

Five roles with permissions limited to their site, department or team, and a complete audit trail.

  • Five roles: Administrator, WFM Manager, Supervisor, Agent, Analyst
  • Access limited by site, department or team
  • Permanent audit log of changes
  • Time-limited, approved developer access
IT specialist connecting company systems from a laptop

Integrations

Connect to the systems your company actually uses — only after approval.

  • Read-only connections to start
  • Six-step approval checklist before enabling
  • Field mapping that rejects unknown values
  • Never overwrites your existing records
Tablet and phone with left-to-right and right-to-left layouts

Bilingual, with Hijri dates

Full English and Arabic, with a true right-to-left layout and both calendars.

  • Switch between English and Arabic at any time
  • Complete right-to-left layout
  • Gregorian and Hijri dates
  • Western or Arabic digits

Skills & qualifications

Know who can work where. Skills, levels and qualifications are tracked and verified.

  • Skill definitions with proficiency levels
  • Qualifications with expiry dates
  • Assessments kept as permanent history
  • Queue eligibility suggestions — never automatic assignment

Shifts, working rules & breaks

Build reusable shift templates and patterns that match how your teams really work.

  • Shift templates including overnight shifts
  • Configurable working rules and break plans
  • Rotating patterns such as five days on, two off
  • Staffing requirements by time of day

Employee & supervisor portals

Each person gets a simple home for what matters to them.

  • My Schedule with today's shift and exports
  • My requests for leave and swaps
  • Team view for supervisors to approve requests
  • Team schedule showing names and times only

Notifications & AI assistant

Stay informed in the app, with an optional assistant that answers questions.

  • In-app notifications in your language
  • Optional read-only AI assistant
  • The assistant only sees what you may see
  • Stays off until your company approves it

Works on every device

Designed for phones, tablets and laptops, so everyone can use it anywhere.

  • Phone, tablet and laptop layouts
  • Large touch-friendly buttons
  • Fast pages with optimised photos
  • The same features on every screen

Built for trust

  • Labour compliance values are entered and approved by your own HR/legal team — never assumed.
  • Everyone sees only what their role and site, department or team allow.
  • Every important change is recorded with who, when and why, and cannot be edited.
  • Nothing is shown as connected or measured until a real, approved source exists.

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